Sales Coaching Training
Sales teams are, more than ever, constantly grappling with time management, failed sales objectives, and missed opportunities. Sales coaching programs and initiatives are excellent ways to address these difficulties, but sales leaders and managers are stumped as to how to put one in place, especially as they often do not have the skills themselves to effectively coach others.
With Pearl Lemon Sales Sales Coaching Training, sales managers and executives learn how to help their sellers and professionals reach their full sales potential and make the most of each sales opportunity they encounter, while also working towards becoming a top-performing team their company can rely on to spur growth.
Why Salespeople Need a Sales Coach
Bill Gates famously said, during his TED talk, that everyone needs a coach, and it’s true. All high-achieving individuals, from CEO billionaires and contestants on The Voice to Hollywood celebrities and world-class athletes, have one thing in common: they have outstanding coaches.
Sales managers and reps also need excellent coaches. They’ll get the most benefit if their sales coach is a member of their own sales team, making their sales manager the ideal person. The benefits of having their sales coach and mentor on hand every day can’t be overstated. But the unfortunate fact is that most sales managers don’t have great coaching skills, because they’ve never been given the chance to learn them.
What Does Sales Coaching Entail?
If you don’t know what sales coaching entails, it’s just another buzzword, so it makes sense on some levels that you may have never considered that your sales teams need a sales coach, and that your sales managers need to learn how to become that coach.
To help you better understand the concept, here’s a look at what the typical successful sales coaching process entails:
Initial Expert Assessment
A sales assessment is the first step in the sales coaching process. A sales coach must gather, analyze, and understand the individual’s sales performance who need sales coaching. They look for any knowledge gaps in the person’s sales skills during the assessment and produce a list of the most essential modifications the subject can make to improve. They then create a tailored plan to increase the individual’s sales performance based on this information.
Communicate Expectations
A great sales coach must set expectations and share their findings from the evaluation in order for ongoing coaching sessions to truly make a difference. They’ll provide a study of an individual’s strengths and limitations, as well as new strategies to help those sales professionals develop.
Practice Makes Perfect
Effective sales coaches model behavior and utilize role-play exercises to recreate the interaction between the buyer and the sales rep to help build the necessary abilities. After this it’s time for the salesperson to apply the skills and behaviors they’ve learnt through coaching during sales calls and meetings.
Observation
Sales coaches observe the individual during sales calls and role-playing exercises, noting what went well, what went wrong, and where the sales representative could improve. They keep an eye on how much effort sales agents are putting in to fix problems and make substantial improvements.
Constructive Feedback
For sales coaching to be effective, the coach must provide constructive, honest, and precise feedback while maintaining relationships in the final step of the sales coaching cycle. To help an individual enhance their sales performance, coaching feedback should be positive, motivational, and timely. The goal of feedback, according to great sales coaches, is to increase the likelihood of winning business, not to expose flaws.
Questioning and intelligent inquiry, cooperation, and achieving buy-in are at the heart of sales coaching. As a result, the coachable sales representative must be able to evaluate their own performance and be open to feedback, constructive criticism, and acknowledgment.
Sales Managers Vs. Sales Coaches
Sales management and sales coaching are not the same thing, although, with the right sales coaching training, they can be performed by the same person. A sales coach is a trusted advisor who provides direction and perspective to help people achieve their goals. It’s all about looking ahead and developing people in the hope that they can improve themselves.
A sales manager is intent on meeting and exceeding sales targets. It’s often difficult for sales managers to grasp the importance of providing both training and coaching to their crew.
They may not know how to coach, especially if they are focused on the sales manager’s role or have not been taught to coach other salespeople — besides, management and coaching are two completely distinct skill sets.
This is why, if forced into the role, your top-performing sales executives may not be your finest coaches. If, however, they themselves receive the right sales coaching training they can become that combination of great sales manager and great sales coach your business needs to take your sales, and your sales teams, to the next level.
Pearl Lemon’s sales coaching training program shifts a sales manager’s role from that of an expert who directs to that of a coach who inspires. Sales managers get insight into their own biases, views, communication styles, and skill gaps that hinder their capacity to raise accountability and strengthen performance through our sales coaching training program.
Sales managers also learn to help team members self-discover methods to exploit strengths by using our professional, proven strategies and guidance. They learn to coach their teams to solve problems in order to grow and progress.
As a result, the company has a team of more self-reliant, and skilled salespeople who can fulfill business goals autonomously, as well as a culture that values feedback and encourages self-motivation. This course provides sales managers with the methods, skills, and resources they need to reinforce learning, change behavior, and boost results.
Ready to get started?
Ready to get started with sales coaching training for your sales managers?
Contact us today and let’s discuss how our bespoke, tailored to your needs programs are exactly what you need to take your sales team, and your company, to higher levels of performance and growth than you ever thought possible.
Sales Coaching Training FAQs
Sales coaching training programs aim to address and solve challenges many sales teams face with time management, failed sales objectives, and missed opportunities. The program helps salespeople and managers to recognize any areas where they may be lacking, and take accountability as they improve their actions.
Salespeople need guidance from a coach on how to maneuver the sales process and handling clients, and they can do this through a one-on-one relationship built with their manager or coach. Building confidence in sales representatives plays a key role in not only the success of the employee, but also the business as a whole.
Our sales coaching training is ideal for sales managers and executives. While managers may have strong skills to lead the sales team, they may have trouble with coaching their employees about the proper strategies to use for the business. Through this program, managers will learn how to effectively push the employees towards their full potential.
Salespeople benefit the most if their coach is their own manager or someone on their team, so they can build a stronger understanding of one another and share a mutual understanding of the needs of the company as well.
Through Pearl Lemon Sales’ sales coaching training, you will gain vital skills to help your organisation thrive, regardless of which industry you are in. Our training programs teach managers how to inspire their teams, and learn to recognize their own biases, communication styles, and shortcomings which may be limiting the potential of their team and the business.
Managers will teach salespeople how to recognize their own skills as well and use them to their advantage which results in more independent, driven, and authentic sales staff. You will receive the tools to make an initial expert assessment of the salesperson you will be coaching, communicate calmly and clearly any expectations, guide them as they practice their skills, and observe any improvements or areas they could continue to to work on.
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If you have any questions, please do get in touch with us! If you’d prefer to speak directly to a consultant, book a call!