If you’re running a call center, managing outbound sales, or handling high-volume customer communication, you already know that time is money. Manual dialing wastes precious minutes, while dropped calls frustrate both agents and prospects. That’s where the best auto-dialer software in 2025 comes in.
We reviewed and tested over 50 solutions across the industry to narrow it down to the top 20 auto-dialer tools. Whether you’re a B2B sales team, telemarketing agency, real estate investor, or customer support department, this list is for you.
According to Statista, over 60% of contact centers worldwide use predictive dialers as of 2024, and the global call center software market is projected to reach $149 billion by 2030. The takeaway? Auto-dialers aren’t optional anymore—they’re critical for productivity and growth.
This guide will help you compare pricing, features, and use cases so you can pick the right tool that saves time, improves contact rates, and keeps agents focused on closing deals.
What is Auto-Dialer Software?
Auto-dialer software is a system that automatically dials numbers from a list, connecting answered calls to live agents and skipping busy signals, voicemails, or disconnected lines.
Why It Matters for Businesses:
- Sales Teams: Increases daily outbound calls and contact rates.
- Call Centers: Reduces agent downtime with predictive and progressive dialing.
- Debt Collection & Real Estate: Ensures compliance while reaching more people faster.
- Customer Support: Automates follow-up calls and surveys.
Simply put, the right auto-dialer software keeps your team talking to people, not ringing phones.
Quick Comparison of Auto-Dialer Software
When choosing an auto-dialer, buyers care about pricing, use case fit, trial options, ratings, and standout features. That’s why we’ve included these columns for clarity.
| Tool Name | Best For | Starting Price | Free Trial? | Key Feature | G2 Rating |
| Five9 | Enterprise call centers | Custom pricing | Yes | Predictive dialer | 4.3/5 |
| RingCentral | Remote teams | $20/user/mo | Yes | CRM integration | 4.2/5 |
| CallHub | Political campaigns | $199/mo | Yes | Voice broadcasting | 4.4/5 |
| PhoneBurner | Sales reps | $149/user/mo | Yes | Power dialing | 4.7/5 |
| Convoso | Lead gen companies | Custom pricing | Yes | Dynamic scripting | 4.5/5 |
| Genesys Cloud | Omnichannel support | Custom pricing | Yes | Predictive AI dialer | 4.3/5 |
| Voicent | SMB call centers | $19/user/mo | Yes | Predictive dialing | 4.1/5 |
| VICIdial | Open-source teams | Free | No | Customizable setup | 4.0/5 |
| Nice inContact | Large enterprises | Custom pricing | Yes | Workforce mgmt tools | 4.2/5 |
| JustCall | SMBs & startups | $29/user/mo | Yes | SMS + voice dialer | 4.6/5 |
| Talkdesk | Customer experience | $75/user/mo | Yes | AI routing | 4.4/5 |
| CallTools | Outbound call teams | $99/user/mo | Yes | Multi-line dialing | 4.3/5 |
| CloudTalk | Remote sales teams | $25/user/mo | Yes | Browser-based calls | 4.5/5 |
| CallHippo | International sales | $18/user/mo | Yes | Global numbers | 4.3/5 |
| Genesys PureConnect | Enterprise sales | Custom pricing | Yes | CRM integration | 4.2/5 |
| Nextiva | Hybrid teams | $23/user/mo | Yes | Call analytics | 4.4/5 |
| Mojo Dialer | Real estate agents | $99/user/mo | Yes | Triple-line dialing | 4.6/5 |
| SalesDialers | B2B sales | $79/user/mo | Yes | CRM sync | 4.2/5 |
| 8×8 Contact Center | All-in-one UCaaS | $15/user/mo | Yes | Call monitoring | 4.1/5 |
| Aircall | SMB sales teams | $30/user/mo | Yes | Call routing | 4.5/5 |
Best Auto-Dialer Software 2025
We’ll now break down each tool one by one, covering features, pros & cons, pricing, best fit, and hidden tips.
1. Five9 – Enterprise-Grade Auto-Dialer
Five9 is one of the most trusted names in enterprise call center software. It provides a full suite of tools for inbound, outbound, and blended campaigns. With its predictive dialer technology, Five9 helps large organizations cut idle time, connect agents with live customers faster, and maintain compliance across industries like healthcare, finance, and telecom. If you’ve been searching for Five9 reviews, pricing, or alternatives, this breakdown covers everything you need.
Key Features
Predictive Dialer
Five9’s predictive dialer uses algorithms to anticipate when agents will be available and dials multiple numbers in advance. This means fewer idle minutes and more time spent speaking with qualified prospects. For enterprise sales teams, this can translate into hundreds of additional live conversations per week.
CRM Integration
Five9 connects seamlessly with CRMs like Salesforce, Oracle, and Microsoft Dynamics. This ensures every call is logged automatically, reducing manual data entry while giving managers a 360-degree view of customer interactions.
Intelligent Call Routing
Instead of wasting time transferring calls between agents, Five9 automatically directs customers to the best available agent based on skills, language, or campaign rules. This is a huge advantage for multilingual or skill-based teams.
Compliance Management
With features like TCPA compliance tools and Do Not Call (DNC) list management, Five9 helps organizations stay compliant while running outbound campaigns—especially important for finance, collections, and healthcare.
Real-Time Reporting
Managers get access to real-time dashboards that display KPIs such as connect rates, agent performance, and average handle time. This visibility ensures supervisors can coach in the moment instead of after the fact.
Pros & Cons
| Pros | Cons |
| Powerful predictive dialer | Pricing not transparent |
| Excellent CRM integrations | Learning curve for new users |
| Strong compliance features | Best suited for enterprises |
| Scalable for large call centers | Requires robust IT setup |
Pricing
Five9 pricing is custom and depends on features, seats, and contract terms. On average, enterprise packages start at $150–$200 per user per month. A free trial is available upon request.
Best For Large Enterprises Managing Complex Campaigns
Who should use Five9?
- Enterprise Call Centers — Ideal for handling thousands of outbound calls daily
- Financial Services — Built-in compliance tools for collections and lending
- Healthcare Providers — Secure and HIPAA-compliant calling environment
- Telecom Companies — Scale outbound and inbound campaigns seamlessly
If your team is running high-volume, compliance-heavy campaigns, Five9 is a top-tier choice. Pro tip: most people don’t realize you can use Five9’s blended campaigns to automatically shift agents between inbound and outbound calls based on call flow, keeping staffing efficient without needing separate teams.
How to Use Five9 for Local Campaigns
Local businesses like insurance agencies or regional banks can use Five9’s dynamic caller ID feature to display local numbers, improving pickup rates significantly. This small tweak often results in 20–30% more answered calls compared to using toll-free numbers.
Best Alternate Tool
If you’re considering alternatives, RingCentral is the closest competitor, especially if you want a more affordable option for smaller teams with strong CRM integration.
2. RingCentral – Auto-Dialer for Remote Sales Teams
RingCentral is best known as a unified communications platform, but its auto-dialer features make it a strong option for distributed sales teams and small to mid-sized businesses. With built-in CRM integrations, cloud-based accessibility, and affordable pricing, RingCentral is ideal for teams that prioritize flexibility and collaboration. If you’re searching for RingCentral reviews, pricing, or alternatives, this breakdown will give you the clarity you need.
Key Features
Cloud-Based Dialer
RingCentral operates fully in the cloud, meaning your team can log in from anywhere. This is especially valuable for remote and hybrid sales teams who need reliable dialing capabilities without complex infrastructure.
CRM Integration
It integrates with popular CRMs like Salesforce, HubSpot, and Zoho. This allows teams to sync call logs, notes, and customer records automatically, ensuring smooth workflows without duplicate data entry.
Multi-Level IVR
RingCentral’s auto-attendant and IVR system routes calls efficiently, making it a versatile choice for teams handling both outbound and inbound customer interactions.
Call Recording and Analytics
Every call can be recorded for training, compliance, or performance reviews. Advanced analytics provide managers with actionable insights into call outcomes and agent productivity.
Mobile App Access
Sales reps on the go can access RingCentral’s auto-dialer via a robust mobile app, making it easier to run outbound campaigns without being tied to a desk.
Pros & Cons
| Pros | Cons |
| Affordable starting price | Auto-dialer less advanced |
| Strong CRM integrations | Limited predictive features |
| Great for remote teams | Add-ons can raise costs |
| Mobile-friendly solution | Best for SMBs, not enterprise |
Pricing
RingCentral pricing starts at $20 per user per month with the Core plan. Auto-dialer features are included in higher-tier plans or as add-ons. Free trials are available.
Best For Remote Teams and SMBs
Who should use RingCentral?
- Remote Sales Teams — Easy setup, works across devices
- SMBs and Startups — Affordable entry-level pricing
- Agencies — Multiple CRM integrations for client campaigns
- Hybrid Workforces — Unified communications across locations
RingCentral is best suited for smaller teams or distributed sales departments that want an affordable, cloud-first auto-dialer. Pro tip: take advantage of RingCentral’s browser extension for Salesforce to dial directly from your CRM dashboard without switching screens.
How to Use RingCentral for B2B Sales
B2B sales teams can use RingCentral’s auto-dialer alongside its team messaging features, keeping agents, managers, and clients connected in one platform. This makes follow-ups seamless and reduces missed opportunities.
Best Alternate Tool
If you need a more aggressive outbound dialing solution, PhoneBurner is a great RingCentral alternative for sales reps who want faster power dialing and fewer restrictions.
3. CallHub – Auto-Dialer for Political Campaigns and Nonprofits
CallHub is designed with political campaigns, nonprofits, and advocacy groups in mind. Unlike other auto-dialers that focus solely on sales or call centers, CallHub specializes in outreach campaigns at scale, including voice broadcasting, peer-to-peer texting, and predictive dialing. If you’re looking up CallHub reviews, pricing, or alternatives, this breakdown shows why it’s a favorite for organizations that need mass communication without sacrificing compliance.
Key Features
Predictive Dialer
CallHub’s predictive dialer automatically adjusts dialing speed based on agent availability and campaign pacing. This allows campaigns to reach thousands of voters, donors, or volunteers quickly without leaving agents idle.
Voice Broadcasting
Organizations can pre-record a message and broadcast it to a large list of contacts instantly. This is especially effective for fundraising campaigns, get-out-the-vote reminders, or nonprofit donation drives.
Peer-to-Peer Texting
One of CallHub’s most unique features is its peer-to-peer texting platform, which lets volunteers send personalized text messages at scale. Each text feels one-to-one, even when thousands are being sent.
Compliance Tools
For political and nonprofit work, compliance is critical. CallHub ensures campaigns follow local regulations, including TCPA and DNC rules, minimizing legal risks.
Detailed Analytics
Campaign managers get granular reports on answer rates, call dispositions, and agent productivity. This helps organizations optimize their outreach and measure impact effectively.
Pros & Cons
| Pros | Cons |
| Excellent for political campaigns | Pricing starts higher |
| Peer-to-peer texting included | Best for outreach, not sales |
| Scales easily for large campaigns | UI may feel complex initially |
| Strong compliance support | Limited for inbound calling |
Pricing
CallHub pricing starts at $199 per month for outbound campaigns. Texting and voice broadcasting are priced separately based on usage. A free trial is available for new users.
Best For Advocacy and Campaign Outreach
Who should use CallHub?
- Political Campaigns — Perfect for voter outreach and GOTV operations
- Nonprofits — Mass communication with donors and volunteers
- Advocacy Groups — Peer-to-peer texting for petitions and awareness
- Fundraising Teams — Voice broadcasting for donation drives
CallHub is unbeatable for political campaigns and nonprofits that need to engage thousands of people quickly. Pro tip: use CallHub’s time zone calling rules to ensure outreach happens only during legal hours in each region, which improves compliance and contact rates.
How to Use CallHub for Nonprofit Fundraising
Nonprofits can combine CallHub’s auto-dialer with voice broadcasting to announce fundraising events, then use peer-to-peer texting to follow up with personalized donation links. This layered approach often produces higher response rates compared to a single channel.
Best Alternate Tool
If you’re comparing options, Convoso is a strong alternative for organizations that want more advanced scripting and agent management while still handling high-volume outreach.
4. PhoneBurner – Auto-Dialer for Sales Reps
PhoneBurner is built specifically for sales teams and outbound reps who want to connect with more prospects in less time. Unlike predictive dialers, PhoneBurner uses a power dialer that prioritizes quality conversations over raw call volume. For teams searching for PhoneBurner reviews, pricing, or alternatives, this solution shines by helping agents avoid dropped calls while maintaining a natural, human touch.
Key Features
Power Dialer
PhoneBurner’s power dialer allows reps to dial up to 80 contacts per hour without awkward pauses or connection delays. Since calls connect instantly, agents spend more time selling and less time waiting.
Voicemail Drop
Reps can pre-record multiple voicemails and drop them with one click. This eliminates repetitive voicemail recording and ensures prospects get consistent, professional messages.
Email + CRM Integration
PhoneBurner integrates with CRMs like Salesforce, Zoho, and HubSpot. It also automates follow-up emails, keeping sales sequences flowing without manual work.
Call Tracking and Reporting
Managers get detailed reporting on agent productivity, connect rates, and call outcomes. This data helps identify top performers and refine outreach strategies.
Remote Accessibility
As a 100% cloud-based system, PhoneBurner works anywhere with an internet connection. It’s an ideal fit for distributed sales teams or virtual outbound campaigns.
Pros & Cons
| Pros | Cons |
| Instant connections (no delays) | Higher price per user |
| Pre-recorded voicemail drops | Lacks predictive dialing option |
| Strong CRM integrations | Limited inbound functionality |
| Easy to use for remote teams | Requires consistent internet |
Pricing
PhoneBurner pricing starts at $149 per user per month. All features, including voicemail drop and CRM integration, are included. A free trial is available.
Best For Sales Teams Focused on Conversations
Who should use PhoneBurner?
- B2B Sales Teams — More live conversations, fewer delays
- SaaS Startups — Integrates well with HubSpot and Salesforce
- Remote Reps — Cloud-based system for distributed teams
- Agencies — Great for scaling outbound prospecting campaigns
PhoneBurner is perfect for sales-focused teams that value quality connections. Pro tip: use PhoneBurner’s voicemail drop + email automation combo to create a consistent multi-touch sequence that builds credibility without extra effort.
How to Use PhoneBurner for Cold Calling
Reps can create a calling playlist of leads, then use the power dialer to move through the list quickly while dropping pre-recorded voicemails. This helps maintain momentum and ensures no time is wasted on repetitive tasks.
Best Alternate Tool
If you want predictive dialing instead of power dialing, Convoso is a great alternative, offering dynamic scripting and advanced automation features for higher-volume campaigns.
5. Convoso – Auto-Dialer for Lead Generation Companies
Convoso is a powerful auto-dialer built for lead generation companies and outbound sales teams that prioritize speed, compliance, and conversion. Unlike basic dialers, Convoso uses predictive and power dialing modes combined with dynamic scripting to keep agents efficient and conversations personalized. If you’re searching for Convoso reviews, pricing, or alternatives, this tool stands out for high-volume lead gen operations.
Key Features
Predictive & Power Dialer
Convoso offers both predictive and power dialing options, giving managers flexibility to balance efficiency with call quality. Predictive mode is great for scaling quickly, while power mode ensures smoother agent-to-customer connections.
Dynamic Scripting
Agents get access to live scripts that change based on customer responses. This keeps calls compliant, persuasive, and tailored to the prospect’s journey—especially useful for regulated industries.
Advanced Lead Management
Convoso automatically recycles leads that weren’t reached, while also prioritizing leads based on custom rules. This prevents wasted dials and ensures hot leads are called first.
Compliance Tools
The platform includes TCPA compliance, call recording, and DNC list scrubbing. This protects businesses in industries like finance, collections, and insurance from costly violations.
Real-Time Analytics
Supervisors can monitor agent performance, campaign outcomes, and lead quality in real-time dashboards. This visibility makes it easier to pivot campaigns mid-flight.
Pros & Cons
| Pros | Cons |
| Predictive + power dialing options | Pricing only on request |
| Dynamic scripting for agents | Steeper learning curve |
| Strong compliance features | Best for larger teams |
| Lead recycling + prioritization | Setup can take time |
Pricing
Convoso pricing is custom and based on team size and feature requirements. On average, businesses report costs starting at around $100–$120 per user per month. Free trials and demos are available upon request.
Best For Lead Generation and High-Volume Teams
Who should use Convoso?
- Lead Gen Companies — Predictive dialing plus lead recycling for efficiency
- Insurance Agencies — Scripted calls that stay compliant
- Financial Services — TCPA and DNC management for collections and loans
- Outbound Sales Teams — High-volume outreach with reporting visibility
Convoso is one of the best options for lead gen and compliance-heavy industries. Pro tip: use Convoso’s multi-campaign dialing feature to automatically switch agents between campaigns, ensuring no downtime and better resource utilization.
How to Use Convoso for Insurance Sales
Insurance agencies can use Convoso’s dynamic scripting to guide agents through different product pitches based on customer needs, while ensuring every call stays compliant with industry regulations.
Best Alternate Tool
If you’re comparing alternatives, Genesys Cloud offers a similar enterprise-grade predictive dialer with more advanced omnichannel capabilities.
6. Genesys Cloud – Omnichannel Auto-Dialer with AI
Genesys Cloud is an enterprise-grade contact center solution that combines AI-powered auto-dialing with omnichannel communication. Designed for large organizations, it’s a favorite among businesses that need to manage customer interactions across phone, chat, email, and social. If you’re searching for Genesys Cloud reviews, pricing, or alternatives, this breakdown shows why it’s considered one of the most advanced platforms in the industry.
Key Features
AI-Powered Predictive Dialer
Genesys Cloud uses artificial intelligence to optimize dialing patterns, ensuring agents spend maximum time in live conversations while minimizing dropped calls. The AI engine learns from call history to improve performance over time.
Omnichannel Communication
Beyond dialing, Genesys Cloud integrates voice, chat, SMS, email, and social channels into one platform. This gives agents the ability to move seamlessly between channels while keeping the customer experience consistent.
Workforce Management
The platform includes workforce scheduling, quality assurance, and performance tracking. Managers can balance staffing needs with campaign requirements, reducing costs while maintaining productivity.
CRM and Third-Party Integrations
Genesys Cloud connects with major CRMs, ERP systems, and collaboration tools, including Salesforce, Zendesk, and Microsoft Teams. This ensures customer data flows smoothly across touchpoints.
Real-Time Analytics
Supervisors can track KPIs like abandonment rates, connect times, and agent productivity in real-time dashboards. The AI engine also suggests improvements for campaigns.
Pros & Cons
| Pros | Cons |
| AI-driven predictive dialer | Pricing not transparent |
| Omnichannel communication suite | Complex to configure initially |
| Advanced workforce management | Best for enterprises |
| Deep CRM and ERP integrations | Higher total cost of ownership |
Pricing
Genesys Cloud pricing is custom and typically starts around $75–$120 per user per month, depending on features and scale. Free trials and demos are available.
Best For Large Enterprises and Omnichannel Contact Centers
Who should use Genesys Cloud?
- Enterprise Contact Centers — Manage voice, SMS, and social from one platform
- Telecom & Utilities — Handle large-scale inbound and outbound calls efficiently
- Financial Services — AI dialing plus compliance and reporting
- Global Corporations — Multilingual and cross-channel customer engagement
Genesys Cloud is ideal for organizations that want AI-driven dialing combined with full omnichannel support. Pro tip: use Genesys Cloud’s predictive AI routing to match customers with the right agent based on past interactions and skill levels, increasing conversion and satisfaction rates.
How to Use Genesys Cloud for Customer Experience
Enterprises can use Genesys Cloud to blend outbound dialing with inbound support, ensuring that agents are fully utilized while providing customers with consistent service across multiple channels.
Best Alternate Tool
If omnichannel isn’t a priority but you want strong predictive dialing, Convoso is a more focused alternative for outbound-heavy teams.
7. Voicent – Affordable Auto-Dialer for SMB Call Centers
Voicent is a budget-friendly auto-dialer solution tailored for small to mid-sized call centers and businesses. It provides predictive, progressive, and preview dialing modes at a lower cost than most enterprise platforms. If you’re looking for Voicent reviews, pricing, or alternatives, this software is often chosen by SMBs that want professional dialing capabilities without the heavy enterprise price tag.
Key Features
Predictive Dialing
Voicent’s predictive dialer helps reduce agent downtime by automatically dialing numbers in the background and connecting live calls to available agents. It’s ideal for outbound campaigns like sales and collections.
Progressive & Preview Dialing
In addition to predictive dialing, Voicent includes progressive and preview dialing options. These modes give agents more control over pacing and call preparation, making it suitable for smaller teams with varied needs.
CRM Integration
Voicent integrates with Salesforce, Zoho, and other CRMs. It also includes its own built-in CRM, giving businesses a cost-effective option if they don’t already use a third-party system.
Call Recording & Monitoring
Supervisors can listen in, record, and analyze calls for compliance and training. This helps improve agent performance over time.
Campaign Management
The system allows managers to set up campaigns, schedule calls, and track results in real-time dashboards. This gives SMBs access to enterprise-like reporting without the high cost.
Pros & Cons
| Pros | Cons |
| Affordable pricing | Interface feels outdated |
| Multiple dialing modes included | Limited for omnichannel needs |
| Built-in CRM option | Fewer AI features |
| Good fit for SMB call centers | Best for smaller teams |
Pricing
Voicent pricing starts at $19 per user per month, making it one of the most affordable auto-dialer tools on the market. Free trials are available.
Best For Small Call Centers on a Budget
Who should use Voicent?
- SMB Call Centers — Affordable entry-level dialing
- Debt Collection Agencies — Predictive dialing for higher contact rates
- Small Sales Teams — Multiple dialing modes for flexibility
- Local Businesses — Built-in CRM without extra costs
Voicent is the right fit for SMBs that want professional auto-dialing without enterprise pricing. Pro tip: use Voicent’s progressive dialing mode for smaller sales teams—it ensures agents aren’t overwhelmed by back-to-back calls while still maintaining efficiency.
How to Use Voicent for Debt Collection
Debt collection agencies can use Voicent’s predictive dialer with call recording to comply with industry regulations while ensuring agents focus on live debtors, not busy signals or disconnected lines.
Best Alternate Tool
If you want a more modern UI and advanced analytics but still need affordability, JustCall is a strong alternative for small businesses.
8. VICIdial – Open-Source Auto-Dialer for Customization
VICIdial is one of the most widely used open-source auto-dialer platforms, making it perfect for businesses that want flexibility and control over their dialing system. It’s free to use but requires technical expertise for setup and maintenance. If you’re looking for VICIdial reviews, pricing, or alternatives, it’s best suited for companies with in-house IT teams that can manage customization.
Key Features
Predictive & Manual Dialing
VICIdial offers both predictive and manual dialing options. Businesses can run high-volume campaigns or let agents dial manually when personalization is key.
Customizable Scripts
Because it’s open-source, teams can fully customize call scripts, agent dashboards, and workflows. This makes it popular among businesses with niche requirements or strict compliance needs.
Call Recording & Monitoring
Supervisors can record and monitor calls for quality assurance. Whisper and barge features allow managers to coach agents live during calls.
Multi-Campaign Management
VICIdial supports multiple campaigns running at the same time. This is ideal for agencies or businesses managing different client accounts simultaneously.
Reporting & Analytics
Detailed reports include metrics such as dropped call percentages, agent productivity, and campaign success rates. While the interface is less polished, the data is robust.
Pros & Cons
| Pros | Cons |
| Free and open-source | Requires technical expertise |
| Highly customizable | Outdated interface |
| Supports multiple campaigns | No dedicated support team |
| Strong community support | Higher setup/maintenance load |
Pricing
VICIdial is free to download and use, but businesses must cover hosting, hardware, and technical setup costs. Many companies also hire third-party providers for support and customization, which adds to the total cost.
Best For Businesses with In-House IT Teams
Who should use VICIdial?
- Call Centers with Developers — Full customization without licensing fees
- Agencies — Manage multiple campaigns for different clients
- Companies Needing Compliance — Customizable workflows for strict regulations
- Cost-Conscious Teams — Free software with scalable options
VICIdial is the best choice for businesses that want total control over their dialing system and have the technical resources to maintain it. Pro tip: pair VICIdial with a hosted VoIP provider to reduce infrastructure costs and ensure smoother call quality.
How to Use VICIdial for Multi-Client Agencies
Agencies can use VICIdial’s multi-campaign management to handle multiple client campaigns simultaneously, each with its own scripts, reporting, and dialing rules. This setup saves money compared to buying multiple commercial licenses.
Best Alternate Tool
If you prefer a more user-friendly, cloud-based solution with minimal setup, CloudTalk is a good alternative for small to medium businesses.
9. NICE inContact – Auto-Dialer for Large Enterprises
NICE inContact, now part of CXone, is a cloud-based contact center platform designed for large enterprises managing complex inbound and outbound campaigns. Its auto-dialer capabilities are paired with advanced workforce optimization and AI tools, making it a top choice for organizations that prioritize scalability and customer experience. If you’re researching NICE inContact reviews, pricing, or alternatives, this platform is one of the most comprehensive enterprise solutions available.
Key Features
Predictive Dialing
NICE inContact’s predictive dialer uses AI-driven algorithms to minimize agent idle time and improve connect rates. This is particularly effective for enterprise-scale outbound sales and customer outreach campaigns.
Workforce Management
The platform includes advanced workforce scheduling, forecasting, and real-time monitoring. This ensures enterprises maintain the right staffing levels for both inbound and outbound operations.
Omnichannel Support
Beyond dialing, NICE inContact supports voice, chat, SMS, social, and email, consolidating all customer interactions into one platform. Agents can handle multiple channels seamlessly.
Compliance & Security
Built-in tools help enterprises comply with TCPA, GDPR, HIPAA, and other industry regulations. This makes NICE inContact a trusted choice for industries like healthcare and finance.
Analytics & Reporting
The system provides advanced analytics and dashboards, allowing enterprises to measure KPIs, improve agent productivity, and optimize campaign outcomes.
Pros & Cons
| Pros | Cons |
| Enterprise-grade predictive dialer | Higher overall cost |
| Full omnichannel capabilities | Steeper learning curve |
| Strong compliance tools | Overkill for SMBs |
| Advanced workforce management | Pricing only available on demo |
Pricing
NICE inContact pricing is custom and typically starts at $90–$120 per user per month for core features, with advanced modules adding more cost. Enterprises usually engage in multi-year contracts. Free demos are available.
Best For Large Enterprises Needing Omnichannel Contact Centers
Who should use NICE inContact?
- Large Enterprises — High-volume inbound and outbound calling
- Healthcare Organizations — HIPAA-compliant communication tools
- Financial Institutions — Strong compliance and reporting
- Global Corporations — Omnichannel support across regions
NICE inContact is an excellent choice for enterprises that need scalable, AI-driven dialing and omnichannel support. Pro tip: use NICE inContact’s speech analytics to identify call patterns and customer sentiment, then refine scripts and agent training for higher conversions.
How to Use NICE inContact for Global Sales Teams
Global organizations can use NICE inContact to route outbound calls based on region and language, ensuring better engagement rates and reducing call abandonment in international campaigns.
Best Alternate Tool
If you want a more affordable yet still robust omnichannel solution, Talkdesk is a strong competitor with simpler deployment.
10. JustCall – Auto-Dialer for SMBs and Startups
JustCall is a cloud-based phone system built for SMBs and startups that need a simple yet powerful auto-dialer with multi-channel features. It combines calling, SMS, and integrations with popular CRMs to give small teams an all-in-one communication platform. If you’re searching for JustCall reviews, pricing, or alternatives, this solution is a favorite among growing businesses that want enterprise-like features without complexity.
Key Features
Predictive & Power Dialing
JustCall offers both predictive and power dialers, allowing teams to choose between high-volume outbound campaigns and quality-focused calling. This flexibility makes it suitable for small sales teams and support desks alike.
SMS + Calling Integration
Unlike many dialers, JustCall integrates texting directly into campaigns. Agents can follow up with SMS after a call, improving response rates and creating multi-touch engagement.
CRM Integrations
JustCall connects with more than 100 CRMs and productivity tools, including HubSpot, Salesforce, Pipedrive, and Zapier. This ensures call data syncs automatically across workflows.
Call Monitoring & Recording
Supervisors can listen in, whisper to agents, and record calls for compliance and training purposes. This makes it easier to onboard new agents and refine performance.
Mobile App
JustCall provides a full-featured mobile app, letting agents work on the go. This is especially useful for distributed or hybrid teams.
Pros & Cons
| Pros | Cons |
| Affordable pricing for SMBs | Limited for large enterprises |
| SMS + voice integration | Predictive dialing basic |
| Easy CRM integrations | Reporting less advanced |
| Simple, clean interface | Some features require higher plans |
Pricing
JustCall pricing starts at $29 per user per month for the Standard plan, with advanced features available on higher tiers. A free trial is available.
Best For SMBs and Startup Sales Teams
Who should use JustCall?
- Startups — Affordable, easy-to-set-up dialer with CRM sync
- SMB Sales Teams — Combines calling and SMS outreach
- Agencies — Multi-client management through integrations
- Hybrid Teams — Mobile-friendly platform for distributed staff
JustCall is perfect for small businesses that want a multi-channel dialer without enterprise-level complexity. Pro tip: use JustCall’s SMS workflows to follow up automatically with prospects who didn’t answer a call, increasing your contact rate without extra effort.
How to Use JustCall for Startup Sales Outreach
Startups can integrate JustCall with HubSpot or Pipedrive to automatically log calls, send SMS reminders, and track follow-ups. This ensures no lead falls through the cracks, even with small teams.
Best Alternate Tool
If you want a more advanced AI-powered system with stronger analytics, CloudTalk is a good alternative for SMBs.
11. Talkdesk – Auto-Dialer with AI for Customer Experience
Talkdesk is a cloud contact center platform designed to improve customer experience through AI and automation. While its auto-dialer features are strong, Talkdesk differentiates itself by combining predictive dialing with advanced routing and customer engagement tools. If you’re researching Talkdesk reviews, pricing, or alternatives, this solution is often chosen by enterprises that value customer satisfaction as much as sales efficiency.
Key Features
Predictive Dialer
Talkdesk’s predictive dialer increases outbound efficiency by anticipating agent availability and dialing multiple numbers. This ensures agents spend more time on live calls instead of waiting.
AI-Powered Routing
Using AI, Talkdesk routes calls to the best available agent based on skills, past interactions, or customer history. This reduces transfers and improves first-call resolution.
Workforce Engagement Tools
The platform includes training modules, gamification, and performance monitoring. This helps improve agent motivation and customer service quality.
CRM & App Integrations
Talkdesk integrates with Salesforce, Zendesk, HubSpot, and over 60 other business tools. This ensures smooth data flow between customer systems and the dialer.
Analytics & Reporting
With real-time analytics, managers can monitor call metrics, campaign outcomes, and agent productivity. AI-driven insights also suggest improvements.
Pros & Cons
| Pros | Cons |
| Strong predictive dialer | Higher price point |
| AI-based call routing | Learning curve for new users |
| Great for customer experience | Best for enterprises |
| Wide range of integrations | Overkill for SMBs |
Pricing
Talkdesk pricing starts at $75 per user per month for the Essentials plan, with auto-dialer features included in higher tiers. Free trials and demos are available.
Best For Enterprises Focused on Customer Experience
Who should use Talkdesk?
- Customer Experience Teams — AI routing improves first-call resolution
- Enterprise Sales Teams — Predictive dialing for high-volume campaigns
- Customer Support Departments — Blended inbound and outbound handling
- Large Organizations — Integrations with 60+ apps for smooth workflows
Talkdesk is best for enterprises that want dialing efficiency plus AI-driven customer experience management. Pro tip: use Talkdesk’s AI sentiment analysis to train agents on tone and engagement, helping improve conversions and satisfaction scores.
How to Use Talkdesk for Blended Campaigns
Businesses can use Talkdesk to run outbound dialing while handling inbound calls, letting agents switch between tasks seamlessly. This keeps teams productive without requiring separate staff.
Best Alternate Tool
If you want a more budget-friendly enterprise dialer, Nextiva is a strong alternative with solid analytics and CRM integrations.
12. CallTools – Auto-Dialer for Outbound Call Teams
CallTools is a cloud-based platform built for outbound sales and telemarketing teams. Its auto-dialer allows multiple simultaneous calls, maximizing agent productivity and ensuring more conversations per hour. If you’re searching for CallTools reviews, pricing, or alternatives, this software is a solid choice for companies that need multi-line dialing and straightforward campaign management.
Key Features
Multi-Line Dialing
CallTools can dial multiple numbers at once, ensuring agents are always connected to live prospects. This feature alone can dramatically increase contact rates for outbound campaigns.
Predictive Dialer
The predictive dialer automatically adjusts dialing pace based on agent availability, reducing idle time and improving efficiency across campaigns.
CRM & Lead Management
CallTools comes with built-in lead management features, including contact segmentation, call history tracking, and data syncing. It also integrates with third-party CRMs for more advanced workflows.
Call Monitoring & Recording
Managers can monitor calls live, whisper instructions to agents, or record conversations for training and compliance. This makes it easier to maintain quality across outbound campaigns.
Reporting & Analytics
CallTools provides reports on call volume, agent performance, and campaign success. These insights help supervisors refine strategies and improve outcomes.
Pros & Cons
| Pros | Cons |
| Multi-line dialing for high volume | Best suited for outbound only |
| Built-in lead management | Reporting less advanced |
| Affordable for small teams | Interface less modern |
| Live call monitoring | Limited inbound capabilities |
Pricing
CallTools pricing starts at $99 per user per month. A free trial is available.
Best For Outbound Sales and Telemarketing Teams
Who should use CallTools?
- Telemarketing Agencies — Multi-line dialing for faster outreach
- Outbound Sales Teams — Increased call volume with predictive dialing
- SMBs with Limited Budgets — Affordable compared to larger platforms
- Call Centers — Built-in lead management without needing extra software
CallTools is ideal for businesses that need high-volume outbound dialing with simple management tools. Pro tip: use CallTools’ multi-line dialer strategically—start with two lines per agent to balance productivity and call quality, then scale up once your team is comfortable.
How to Use CallTools for Telemarketing
Agencies can load segmented lead lists into CallTools, run multi-line dialing campaigns, and monitor results in real time. Combining this with the call recording feature helps improve agent scripts and conversions.
Best Alternate Tool
If you want stronger omnichannel support with similar outbound features, Aircall is a good alternative.
13. CloudTalk – Auto-Dialer for Remote Sales Teams
CloudTalk is a VoIP-based call center solution designed for remote sales and support teams. With its browser-based setup and strong CRM integrations, CloudTalk gives distributed teams a simple yet powerful auto-dialer. If you’re looking for CloudTalk reviews, pricing, or alternatives, it’s a great fit for SMBs and mid-market companies that want scalability without enterprise-level complexity.
Key Features
Smart Dialer
CloudTalk’s smart dialer automatically compiles call lists from your CRM or spreadsheets and initiates outbound campaigns quickly. This reduces time wasted on manual dialing and helps teams work through leads efficiently.
Power Dialer
With CloudTalk’s power dialer, agents can move through call lists automatically without delays between calls. This ensures consistent outreach and higher connect rates.
CRM & Helpdesk Integrations
CloudTalk integrates with over 40 tools, including HubSpot, Salesforce, Pipedrive, Zendesk, and Freshdesk. This keeps data in sync and reduces admin work for sales and support teams.
Real-Time Analytics
Supervisors can track call performance, agent productivity, and campaign success through detailed reports and live dashboards.
Mobile & Browser Access
Agents can make and receive calls directly from their browser or mobile app, making it ideal for remote or hybrid teams.
Pros & Cons
| Pros | Cons |
| Browser-based, easy to set up | Lacks predictive dialing |
| Great CRM integrations | Limited advanced analytics |
| Affordable for SMBs | Fewer compliance tools |
| Strong support for remote teams | Best for outbound, not blended |
Pricing
CloudTalk pricing starts at $25 per user per month, with advanced features available on higher tiers. A free trial is offered.
Best For Remote SMB Sales Teams
Who should use CloudTalk?
- Remote Sales Teams — Easy browser access and CRM sync
- SMBs — Affordable pricing with solid features
- Customer Support — Works well with helpdesk tools
- Growing Startups — Scales without heavy IT investment
CloudTalk is an excellent choice for small to mid-sized teams that want a remote-friendly auto-dialer with strong integrations. Pro tip: integrate CloudTalk with your CRM’s lead scoring system so that hot leads are prioritized automatically in your dialing campaigns.
How to Use CloudTalk for Remote Campaigns
Distributed teams can use CloudTalk’s browser-based dialer to make calls from anywhere, while syncing every interaction back into HubSpot or Salesforce. This ensures consistency and accountability without extra setup.
Best Alternate Tool
If you want predictive dialing and compliance features at scale, Voicent is a cost-effective alternative for SMBs.
14. CallHippo – Auto-Dialer for International Sales Teams
CallHippo is a cloud-based virtual phone system designed for businesses with international sales and support operations. With global phone numbers, multi-device access, and an affordable pricing model, CallHippo is ideal for startups and SMBs expanding into multiple markets. If you’re researching CallHippo reviews, pricing, or alternatives, this tool stands out for its global reach and ease of use.
Key Features
Global Phone Numbers
CallHippo allows businesses to buy and use local phone numbers in over 50 countries. This increases pickup rates by making outbound calls appear local to the recipient.
Power Dialer
The built-in power dialer automates outbound campaigns, letting agents move quickly through lead lists while maintaining call quality.
Call Analytics
CallHippo provides detailed reports on call duration, agent activity, and campaign performance. Managers can use this data to improve outbound strategies.
CRM Integrations
It integrates with CRMs such as HubSpot, Pipedrive, and Zoho, ensuring call logs and notes are automatically recorded.
Multi-Device Access
CallHippo works across desktops, browsers, and mobile devices, giving flexibility to remote or hybrid sales teams.
Pros & Cons
| Pros | Cons |
| Affordable international calling | Limited predictive dialing |
| Local phone numbers in 50+ countries | Reporting less advanced |
| Easy to set up and scale | Best for SMBs, not enterprises |
| Strong CRM integrations | Limited compliance features |
Pricing
CallHippo pricing starts at $18 per user per month for the Basic plan. Advanced features like the power dialer are included in higher-tier packages. Free trials are available.
Best For SMBs Expanding Globally
Who should use CallHippo?
- International Sales Teams — Local numbers improve pickup rates
- SMBs — Affordable global communication setup
- Startups — Easy scaling without infrastructure costs
- Remote Teams — Multi-device support for global staff
CallHippo is ideal for SMBs and startups that want affordable international calling with local numbers. Pro tip: use CallHippo’s call forwarding to route unanswered calls to a local office or agent, ensuring no international lead is missed.
How to Use CallHippo for Global Sales
Sales teams can assign local numbers to each market, run outbound campaigns using the power dialer, and track results in real time. This makes international outreach feel local and increases conversion opportunities.
Best Alternate Tool
If you want more advanced analytics and AI features while still supporting international calling, Aircall is a strong alternative.
15. Genesys PureConnect – Auto-Dialer for Enterprise Sales
Genesys PureConnect (formerly Interactive Intelligence) is an all-in-one enterprise communications platform with advanced auto-dialer capabilities. It’s designed for organizations that want deep CRM integration, omnichannel communication, and enterprise-grade reliability. If you’re searching for Genesys PureConnect reviews, pricing, or alternatives, this solution is often selected by large corporations with complex sales and support needs.
Key Features
Predictive Dialer
PureConnect includes a predictive dialer that increases agent efficiency by anticipating availability and adjusting call pacing dynamically. This is crucial for large outbound campaigns.
CRM Integration
The platform integrates seamlessly with Salesforce, Microsoft Dynamics, and Oracle. This ensures sales teams always have updated customer data before and after calls.
Omnichannel Support
Beyond dialing, PureConnect supports chat, SMS, email, and social messaging. This allows enterprises to maintain consistent customer engagement across multiple channels.
Compliance & Security
With built-in tools for TCPA, GDPR, and HIPAA compliance, PureConnect is trusted by industries such as healthcare, finance, and government.
Reporting & Workforce Tools
The system includes advanced reporting, workforce scheduling, and quality monitoring to improve agent performance and optimize operations.
Pros & Cons
| Pros | Cons |
| Enterprise-grade reliability | Pricing only on request |
| Full omnichannel capabilities | Higher learning curve |
| Strong compliance features | Expensive for SMBs |
| Deep CRM integrations | Heavier infrastructure needs |
Pricing
Genesys PureConnect pricing is custom and typically negotiated for enterprise deployments. Costs often start around $100 per user per month and increase with advanced modules. Free demos are available.
Best For Large Enterprise Sales and Support Teams
Who should use Genesys PureConnect?
- Enterprise Sales Teams — Predictive dialing + CRM sync
- Global Corporations — Omnichannel engagement across markets
- Healthcare Providers — HIPAA-compliant outbound and inbound calls
- Financial Institutions — TCPA-compliant collections and outreach
Genesys PureConnect is best for enterprises that need predictive dialing with omnichannel capabilities. Pro tip: integrate PureConnect with Salesforce to use click-to-dial features directly inside the CRM, saving agents from switching screens and boosting productivity.
How to Use Genesys PureConnect for Financial Services
Financial institutions can use PureConnect’s predictive dialer for loan collections while ensuring full TCPA compliance, and simultaneously manage inbound calls from borrowers—all in one platform.
Best Alternate Tool
If you want a more flexible cloud-first alternative with similar enterprise strength, Five9 is a strong option.
16. Nextiva – Auto-Dialer with Call Analytics for Hybrid Teams
Nextiva is a business communication platform that combines VoIP, CRM, and auto-dialer capabilities into one solution. It’s built for hybrid teams that want strong analytics alongside affordable pricing. If you’re searching for Nextiva reviews, pricing, or alternatives, this tool is popular among SMBs and mid-sized companies that need both outbound dialing and unified communications.
Key Features
Auto-Dialer Modes
Nextiva includes predictive, power, and preview dialing options, giving teams flexibility depending on campaign type. This helps businesses balance efficiency with personalization.
Advanced Call Analytics
The platform provides detailed analytics on call volumes, agent performance, and customer engagement. Visual dashboards make it easy for managers to track KPIs in real time.
CRM Integration
Nextiva integrates with Salesforce, HubSpot, and Zendesk. It also has its own lightweight CRM for businesses that don’t want to invest in third-party systems.
Call Recording & Monitoring
Managers can record calls, listen live, and coach agents with whisper features. This improves agent performance while ensuring compliance.
Unified Communications
Beyond auto-dialing, Nextiva offers voice, video conferencing, and messaging in one platform, making it a versatile solution for hybrid teams.
Pros & Cons
| Pros | Cons |
| Affordable pricing for SMBs | Not as advanced as enterprise dialers |
| Multiple dialing modes | Limited international support |
| Strong analytics and dashboards | Setup takes time for new users |
| Combines UCaaS + auto-dialing | Fewer AI-driven features |
Pricing
Nextiva pricing starts at $23 per user per month. Higher tiers include advanced analytics, auto-dialing, and integrations. A free trial is available.
Best For Hybrid Teams and SMBs
Who should use Nextiva?
- Hybrid Sales Teams — Multiple dialing modes plus unified communications
- SMBs — Affordable pricing with strong analytics
- Customer Support — Blended inbound and outbound management
- Agencies — Built-in CRM plus third-party integrations
Nextiva is best for hybrid teams that need dialing, analytics, and unified communication in one system. Pro tip: use Nextiva’s call analytics to identify the best times of day to reach prospects, then schedule auto-dialer campaigns around those peak windows.
How to Use Nextiva for Hybrid Sales
Sales teams working in-office and remotely can use Nextiva’s unified platform to manage outbound calls, log data in their CRM, and communicate internally without switching apps.
Best Alternate Tool
If you want a more advanced enterprise solution with AI dialing, Talkdesk is a stronger alternative.
17. Mojo Dialer – Auto-Dialer for Real Estate Agents
Mojo Dialer is a specialized power dialer for real estate professionals. Known for its triple-line dialing feature, Mojo helps agents contact more leads in less time. It also integrates with lead lists and CRMs designed for real estate. If you’re looking up Mojo Dialer reviews, pricing, or alternatives, this platform is a favorite among real estate agents and investors who need speed and efficiency.
Key Features
Triple-Line Dialing
Mojo Dialer’s standout feature is its ability to call up to three numbers at once, connecting agents immediately when someone answers. This dramatically increases contact rates for real estate prospecting.
Lead Management
Mojo includes a built-in lead management system, allowing agents to import, organize, and track leads directly in the platform.
CRM Integration
It integrates with popular real estate CRMs and lead providers such as BoomTown, Vulcan7, and REDX. This makes it easy to pull in fresh leads for outbound campaigns.
Voicemail Drop
Agents can pre-record multiple voicemail messages and drop them with one click, saving time during high-volume calling sessions.
Mobile App
Mojo offers a mobile app so agents can continue prospecting on the go, a feature particularly useful for field-based professionals.
Pros & Cons
| Pros | Cons |
| Triple-line dialing saves time | Expensive compared to others |
| Built for real estate professionals | Limited outside real estate |
| Strong lead management tools | UI feels dated to some users |
| Mobile app for on-the-go calling | No advanced AI features |
Pricing
Mojo Dialer pricing starts at $99 per user per month for a single-line dialer. The triple-line dialer plan costs $149 per user per month. Free trials are available.
Best For Real Estate Prospecting
Who should use Mojo Dialer?
- Real Estate Agents — Fast prospecting with triple-line dialing
- Real Estate Investors — Quickly contact sellers and buyers
- Small Brokerages — Affordable, scalable outbound solution
- Agents on the Go — Mobile app support for flexibility
Mojo Dialer is the top choice for real estate professionals who want to maximize their outbound calling. Pro tip: use Mojo’s integration with REDX to import fresh expired and FSBO leads daily, then run triple-line dialing campaigns to be the first to reach them.
How to Use Mojo Dialer for Real Estate Listings
Agents can load FSBO, expired, and circle prospecting leads into Mojo, set up a calling session, and use voicemail drops to maintain consistency across messages. This system saves hours each week while increasing listing opportunities.
Best Alternate Tool
If you’re in real estate but want a more flexible CRM-dialer combo, SalesDialers is a solid alternative with similar features.
18. SalesDialers – Auto-Dialer for B2B Sales Teams
SalesDialers is a cloud-based auto-dialer and CRM system designed for B2B sales teams. It combines power dialing, lead management, and CRM features in one platform, making it a good fit for companies that want an all-in-one sales tool. If you’re looking up SalesDialers reviews, pricing, or alternatives, this platform is often compared with Mojo Dialer and PhoneBurner for outbound prospecting.
Key Features
Multi-Line Dialing
SalesDialers allows agents to run campaigns using up to four phone lines simultaneously. This helps B2B sales teams increase talk time and accelerate lead qualification.
Built-in CRM
Unlike many dialers that rely on third-party integrations, SalesDialers includes a native CRM. Agents can manage contacts, track interactions, and set follow-up reminders directly in the system.
Voicemail Drop
Reps can record multiple voicemail messages and drop them automatically during calling sessions, keeping outreach consistent while saving time.
Reporting & Analytics
The platform offers basic reporting on call volume, agent productivity, and conversion outcomes. This helps managers refine campaigns and coach reps.
Remote Access
As a cloud-based system, SalesDialers works anywhere with internet access, making it ideal for virtual sales teams.
Pros & Cons
| Pros | Cons |
| Multi-line dialing up to 4 lines | Reporting less advanced |
| Built-in CRM included | Interface feels outdated |
| Affordable compared to competitors | Limited integrations |
| Works for remote B2B sales teams | No predictive dialing option |
Pricing
SalesDialers pricing starts at $79 per user per month, with higher tiers offering more advanced features. A free trial is available.
Best For B2B Sales and Prospecting Teams
Who should use SalesDialers?
- B2B Sales Teams — High-volume outbound calling with CRM
- Agencies — Manage client campaigns in one system
- Startups — Affordable multi-line dialing
- Remote Sales Teams — Cloud access for distributed reps
SalesDialers is best for B2B teams that want a combined CRM and multi-line dialer. Pro tip: use the four-line dialer mode when working through cold lead lists, then switch to single-line mode for warm leads to maintain personalization.
How to Use SalesDialers for Lead Qualification
B2B teams can load lead lists into the system, run multi-line campaigns to qualify prospects quickly, and log results into the built-in CRM. This setup eliminates the need for separate CRM software.
Best Alternate Tool
If you want stronger analytics and AI features, PhoneBurner is a better alternative for sales reps.
19. 8×8 Contact Center – Auto-Dialer within a UCaaS Platform
8×8 Contact Center is part of the 8×8 UCaaS (Unified Communications as a Service) platform, combining business phone, video, messaging, and contact center features in one solution. Its auto-dialer is designed for companies that want outbound capabilities built into a broader communication ecosystem. If you’re looking for 8×8 Contact Center reviews, pricing, or alternatives, it’s often chosen by organizations that want an affordable, all-in-one platform.
Key Features
Predictive & Progressive Dialing
8×8 includes both predictive and progressive dialer modes. Predictive dialing is ideal for high-volume campaigns, while progressive dialing ensures agents preview contact details before each call.
Call Monitoring & Recording
Supervisors can listen live, record calls, and provide coaching via whisper features. This improves training while maintaining compliance across campaigns.
Omnichannel Integration
The platform supports voice, video, chat, and SMS, making it easy to manage all customer communication from one dashboard.
CRM Integrations
8×8 integrates with Salesforce, Microsoft Dynamics, and Zendesk. Data flows automatically between systems, reducing manual admin tasks.
Analytics & Dashboards
Managers can track agent productivity, campaign outcomes, and customer satisfaction metrics in real time.
Pros & Cons
| Pros | Cons |
| Affordable UCaaS + dialer combo | Not as advanced as enterprise dialers |
| Multiple dialing modes included | Best for SMBs and mid-market |
| Omnichannel capabilities | Some features cost extra |
| Strong CRM integrations | Limited AI-driven tools |
Pricing
8×8 pricing starts at $15 per user per month for basic UCaaS features. Contact Center and auto-dialer capabilities are available on higher-tier plans. Free trials are offered.
Best For SMBs Wanting All-in-One Communication
Who should use 8×8 Contact Center?
- SMBs — Affordable pricing for outbound + UCaaS
- Hybrid Teams — Unified phone, video, and messaging
- Customer Support — Omnichannel features for service teams
- Outbound Sales — Predictive and progressive dialing options
8×8 is best for businesses that want auto-dialing as part of a larger UCaaS solution. Pro tip: use 8×8’s integration with Microsoft Teams to give sales reps direct dialer access inside Teams, reducing app-switching during outbound campaigns.
How to Use 8×8 Contact Center for SMB Sales
SMBs can use 8×8’s progressive dialer for warm leads while leveraging its UCaaS features (chat and video) to build relationships post-call. This creates a complete communication workflow inside one platform.
Best Alternate Tool
If you want a more advanced outbound-focused dialer, CallTools is a better option for high-volume sales teams.
20. Aircall – Auto-Dialer for SMB Sales Teams
Aircall is a cloud-based phone system designed for sales and support teams. Known for its modern interface and simple setup, Aircall offers auto-dialer capabilities along with call routing and CRM integrations. If you’re researching Aircall reviews, pricing, or alternatives, it’s a go-to choice for SMB sales teams that want a balance of affordability and functionality.
Key Features
Power Dialer
Aircall’s power dialer lets reps create call queues directly from CRM or lead lists and work through them automatically. This saves time and increases calling efficiency.
Call Routing
Aircall routes incoming and outgoing calls based on rules like time zones, availability, or department. This ensures calls reach the right person quickly.
CRM & Productivity Tool Integrations
Aircall integrates with 100+ tools including HubSpot, Salesforce, Pipedrive, Slack, and Zendesk. This keeps all customer data synced across platforms.
Call Monitoring & Recording
Managers can listen to live calls, record conversations, and coach agents in real time, improving both compliance and team performance.
Mobile & Desktop Apps
Aircall works seamlessly across desktops, browsers, and mobile devices, making it a strong fit for hybrid or remote teams.
Pros & Cons
| Pros | Cons |
| Easy to set up and use | Lacks predictive dialing |
| Wide range of integrations | Limited advanced analytics |
| Mobile + desktop flexibility | Higher tiers needed for extras |
| Modern interface | Best for SMBs, not enterprises |
Pricing
Aircall pricing starts at $30 per user per month. Advanced features are available on higher-tier plans. A free trial is offered.
Best For SMB Sales and Support Teams
Who should use Aircall?
- SMB Sales Teams — Simple power dialer + CRM sync
- Customer Support Teams — Call routing and monitoring
- Startups — Easy setup without IT support
- Remote & Hybrid Teams — Mobile and desktop apps for flexibility
Aircall is best for small and medium teams that want a quick-to-deploy auto-dialer with strong integrations. Pro tip: connect Aircall with HubSpot sequences so that calls, emails, and follow-ups run as part of one automated workflow.
How to Use Aircall for Startup Sales
Startups can use Aircall’s browser extension to click-to-dial directly from their CRM, then use call recordings for training new reps. This keeps sales operations efficient while scaling fast.
Best Alternate Tool
If you want predictive dialing with advanced compliance tools, Voicent is a better alternative for SMB call centers.
Final Thoughts on the Best Auto-Dialer Software 2025
Auto-dialers are no longer just “nice-to-have” tools—they’re essential for sales teams, call centers, nonprofits, and global businesses that want to connect with more people in less time. From enterprise-grade systems like Five9 and Genesys Cloud to SMB-friendly options like JustCall, Aircall, and CallHippo, there’s a solution for every size and need.
The key is choosing software that fits your industry, compliance needs, and team structure, then implementing it with a clear outbound strategy. The right choice can dramatically increase contact rates, improve agent productivity, and ultimately drive more revenue.
How Pearl Lemon Sales Can Help
At Pearl Lemon Sales, we specialize in helping businesses get the most out of their sales tech stack. Whether you’re a startup testing a power dialer for the first time or an enterprise deploying predictive dialing across multiple teams, our experts will guide you through software selection, onboarding, and campaign strategy.
We don’t just recommend tools—we ensure they’re implemented effectively so your team spends more time closing deals and less time troubleshooting technology.
If you’re ready to increase connect rates and improve sales performance, our team can show you how to integrate the right auto-dialer into your existing processes and turn it into a growth engine for your business.
FAQs
1. What is the best auto-dialer software for small businesses?
JustCall, Aircall, and CallHippo are top choices for SMBs thanks to affordability and easy integrations.
2. Which auto-dialer is best for real estate agents?
Mojo Dialer is purpose-built for real estate with triple-line dialing and lead management.
3. Are auto-dialers legal?
Yes, but they must comply with regulations like TCPA in the US and GDPR in the EU. Tools like Five9 and Convoso include compliance features.
4. Can I use an auto-dialer with Salesforce?
Yes, many tools like Five9, Genesys, RingCentral, and PhoneBurner integrate seamlessly with Salesforce.
5. What’s the difference between predictive and power dialers?
Predictive dialers dial multiple numbers based on agent availability, while power dialers call one number at a time but eliminate connection delays.
6. Is there a free auto-dialer option?
Yes, VICIdial is an open-source auto-dialer, though it requires technical expertise to set up.
7. Which dialer is best for political campaigns?
CallHub is designed for advocacy and political outreach with voice broadcasting and peer-to-peer texting.
8. Do auto-dialers work internationally?
Yes. CallHippo and Aircall offer local numbers in multiple countries, making international outreach easier.
9. Can auto-dialers help with inbound calls too?
Yes, enterprise platforms like Genesys Cloud, NICE inContact, and Nextiva support blended inbound and outbound campaigns.
10. How do I choose the right auto-dialer?
Consider team size, industry compliance needs, budget, and whether you need predictive, power, or preview dialing modes.
